电子企业之 08-CLCA Implementation Closed Loop Corrective Action (NXPowerLite).pptVIP

QA：张艳平 * CLCA – Training Some Common Misunderstanding:错误观念 CLCA = Corrective Action CLCA等于纠正措施 CAR is good enough for CLCA 填写个CAR单足够 As long as we can react quickly, it is fine 只要反应够快即可。 QA Dept. should be full responsible for CLCA 品保部门必须对CLCA负全责 The CA is effective if we don’t see recurrence over specific period 在特殊时期内问题不再现即表示矫正措施有效 CLCA - Training CLCA - Training CLCA - Training Basic Information Most important -- find out the real ROOT CAUSES Tips I – 5W1H what when where who why how Tips II - Ask 5 questions Based on the info of problem, ask the 1st question, take the answer and ask the 2nd question based on the info of the problem and the 1st answer … . Repeat this 5 times. CLCA - Training CLCA - Training CLCA - Training CLCA - Training CLCA - Training CLCA - Training CLCA - Training CLCA - Training CLCA - Training CLCA Actual Practice -- Step 1 ~ 7 CLCA - Training CLCA Actual Practice CLCA - Training CLCA Actual Practice CLCA - Training Time/ Cost/ Effectiveness of CLCA Use Brain Storming for root causes detecting Routine data collection/ retention is very helpful for CLCA process Trace-ability of component/ WIP/ finished good is usually the key to isolate possible causes from others Routine failure component FA/ CA by sub-tier supplier is very important for benchmark and reference Team work among all related dept., including sub-tier, is the key to success Increase routine check and keep records will not only be helpful when filtering suspected root causes, but also good for preventing problem from happening CLCA - Training Material Review Board (MRB) Design Engineering, Manufacturing Engineering, Procurement, and Quality Engineering Disposition Rework（返工）, Use as Is（UAI照用）, Repaired（返修）, Scrap（报废）, Screen（筛选） Note: “Use as Is” requires final approval from Dell SQE CLCA - Training 8-D(Discipline) : ① Specific defect（不良现象） ② Technical investigation/analysis（技术分析） ③ Root cause（根因） ④ Containment for defect（围堵措施）⑤