外贸英语函电 课件 Chapter15 Complaint，Claim and Settlement.ppt

3. responsible adj. 小提示：responsible, answerable 与accountable的辨析 例如：During vanning (devanning) of containers, this company is responsible for tally those containerized cargoes which the vessel is responsible for delivery/ taking delivery of. 对于船方负责对集装箱内货物进行交接的，在装（拆）箱时，本公司负责对箱内货物进行理货。 例如：He is answerable to me for his conduct. 他对于他的行为该向我负责。 例如：I shall be answerable for what he does. 我将对他做的一切负责。 例如：You are accountable to me for this money. 这钱怎么用的，你应对我说明。 If anything happens to the boy, I will hold you accountable for it. 如果这个男孩出什么事的话，我将让你承担一切责任。 We must hold you responsible for all consequences arising therefrom. 由此发生的一切后果我们必须要你方负责。 Buyers (Sellers) must be held responsible. 必须由买方（卖方）负责。 We are not responsible for the delay. 延误的责任不在我方。 15.2 样信解析 15.2.4 样信4：接受索赔的信函 NOTES: 4. bear v. 1) 负担，承担 例如：You will have to bear the responsibility. 你们必须承担此责任。 例如：Extra expenses are to be borne by you. 额外费用将由你方负担。 2）带有，具有，表明 例如：Each package is to bear the shipping mark. 每件货须带有此唛头。 3）承受，经得起，耐（得住） 例如：Our product bears tests. 我公司产品经得起检验。 15.2 样信解析 15.2.4 样信4：接受索赔的信函 15.2 样信解析 15.2.4 样信6：拒绝索赔的信函 Dear Sirs, Thank you for your letter of 20 May. We agree with you that our shoes should last longer than one month. If they do not, we would like to know the reason. We have carefully examined the pair you returned to us. Our production manager reports that the shoes have been thoroughly soaked and then dried by heat. Even the best quality shoes will not withstand this treatment. For this reason, we regret that we cannot agree to your request for a replacement. Yours sincerely, NOTES: 1.agree with 同意某人意见 例如：We agree with you on this point. 在这点上我们同意你的观点。 agree v. 同意，后面接不定式或that引导的从句 例如：We agreed that we will give you an increase in commission. 我们同意给你方增加佣金。 agree to 同意或接受（建议、办法、条件） 例如：We agree to your proposal. 我们同意你的建议。 agree upon (on) 双方同意或商定 例如：L/C terms were agreed on (upon). 以信用证付款是双方商定的。 agreement 协议，协议书 相关表达如下：come to an agreement, reach an agreement 例如：We are glad that we