六西格玛节选(流程图、关注函数、质量屋）.pptVIP

六西格玛管理节选 目 录 一、绘制生产流程图 Map the process 二、关注函数 Focus on functions 一、绘制生产流程图 The first key six sigma tool is process mapping,used during the Define and measure phases.The purpose is to develop an accurate,comprehensive picture of the entire process .Process mapping is an integrally important tool that helps you understand every aspect of every input and output. It helps you document the process so that you can understand it more thoroughly,maintain control over what you change,and reduce variations as they arise over time. 六西格玛方法中第一个主要的工具就是定义和测量阶段所使用的生产流程图，目的是形成一个有关整个生产过程的准确而全面的图像景象。生产流程图是一个不可或缺的重要工具，它有助于你理解每个投入与产出的不同方面，有助于你记录生产过程，这样你就可以对它有全面的了解，维持和控制你所作出的改变，出现差异时也能降低差异。 The procedure for mapping a process is very simple but extensive: list all the inputs and the outputs-all the steps,all the cycle times,and so on. 绘制生产流程图这一步骤是非常简单但是要非常详尽：列出所有的投入和产出，所有步骤、所有周期时间等等。 As you start mapping processes, identify the value-added and the non-value-added factors inside the steps.List and classify each step in this context-digging deeper and deeper to ensure that you have documented every factor affecting each step in the process. 在你开始绘制生产流程图时，找出每个步骤中增值与非增值的要素。按照这种方式列出每一个生产步骤并逐步深入的对其分类，确保你已经记录了的生产过程中影响每一个步骤的每一个因素。 Once you know all the inputs and factors,you can then designate them as external or internal and determine whether their effect is good or bad.You can then layer on operating specifications and ask about the targeted specs for the particular process. 在你知道了所有的投入和所有的要素之后，你就可以将其分为外部和内部因素，确定他们的影响是正面的还是负面的。接下来就可以对操作的规格水平进行分层处理，询问特定生产过程的目标规格水平是多少。 The standart tool is a flowchart,a schema to showoperations,decisionpoints,delays,movements,handoffs,rework loops,and controls or inspections.By breaking down the proces