客户关系管理 Business Relationships Control .docVIP

　　客户关系管理 Business Relationships Control----客户关系管理论文 --业务关系管理 Business Relationships Control I. Executive Summary Ethical issues should enable an organization to build trust a and lean principles but its the implementation of its code of conduct being a contractual requirement. This adversarial approach to supplier relationships is counterproductive in achieving value and fitness for purpose from its supplier chain. II. Introduction In the ented, “One of the great lessons of the post-Enron economy is that poor ethics has finally been recognized as a leading killer of organizations”. This neany organizations to develop pliance and social responsibility programs to positively exonerate themselves, by assuring all they e into contact ation and Control Systems) and looks at pact its oation and Control Solutions Honeyerate, Honeyajor purchase being the British pany, Novar Plc, in April 2005 to boost its ACS division. There are four major divisions of Honeyation and Control Solutions). ACS has an annual revenue of USD11Billion, 40,000 employees and 100 factories globally forming ISC - Integrated Supply Chain. anagement systems, fire detection, security, air handling systems, electrical The integrating mechanism used by Honeyize activity across the seven business units, to align, standardize and focus on organizational objectives, is called HOS (Honey). HOS is defined by Honeyanaging the Integrated Supply Chain (ISC). It is based on the Toyota Production System and builds on our use of Six Sigma Plus tools in eliminating va --riation and improving our ents of the system include standardized provement through rapid, loentation, immediate problem-solving and having leaders act as mentors and coaches to enable shop-floor success. to drive exceptional performance in safety, quality, value and delivery”. The pelling reason for implementing the HOS ization….” Honeya methodologies to achieve ‘Fitness for Purpose’ -a phrase originally coined by Joseph Juran in the context of