Special Passenger Service（铁道运输英语）.pptxVIP

Special Passenger Service Conversations Dialogue 1 P—Passenger CA—Car Attendant P：Excuse me,is this Train D73? 请问，这是D73次列车吗？ CA：Yes,it is.What can I do for you? 是的，有什么我可以帮你的吗？ Conversations P：You see,my father was crippled with rheumatism.Could you look after him for me? 是这样的，我父亲患风湿症而变成行动不便。你能帮我照顾一下吗？ CA：Sir,dont worry.Get on the train first and take care of him.Ill take the luggage for you. Conversations 别着急，您先上车照顾他。我来帮您拿行李。 P：OK.Thanks. 好的，谢谢。 CA：This way,please. 这边走。 (After a while) Conversations CA：Excuse me.Your luggage is too big.I place it behind the last row of seats.Please keep your valuables with you. 您好，您带的行李较大，我把它放在最后一排座席后面，贵重物品请自己保管。 P：Thank you very much. 非常感谢。 CA：You are welcome. 不用谢。 Conversations Dialogue 2 P—Passenger CA—Car Attendant P：Excuse me,here is a disabled passenger.Where is convenient for her to sit? 我们这有一位残疾人，坐哪儿比较方便？ CA：Please take the first row,and well help you. 可以在第一排座位，我们帮您协调。 Conversations P：Where could I put the wheelchair? 轮椅放哪儿？ CA：Please put it at the Left Luggage and make sure it wont move. 您踩好轮椅脚闸，放在大件存放处。 P：Thanks. 谢谢。 (Before the train arriving) Conversations CA：Excuse me.When you reach the station,would you need any help from the station? 您好。到站后，您需要我与站方联系，为您提供什么帮助吗？ P：Yes,thanks.My old mother cannot walk too much.Could you please get us a wheel chair? 对，谢谢。我的妈妈腿脚不方便，能帮我们联系轮椅吗？ Conversations CA：No problem.The wheelchair will be waiting for you on the platform.When you reach the station,please follow me.Ill take you to the lift. 没问题，把轮椅拿到站台上等您。到站后，您随我来，我帮助您乘直梯出站。 P：Many thanks. 非常感谢。 Conversations Dialogue 3 P—Passenger CA—Car Attendant CA：Excuse me,sir.Whats the matter? 您好先生。你有什么不舒服？ P：I have a heart attack.Do yo