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人力资源 chapter3.ppt
Strategic Human ResourceManagement and the HR Scorecard After studying this chapter, you should be able to: Explain the meaning of HRM and HR’s strategy roles. Illustrate and explain each of the seven steps in the HR Scorecard approach to creating HR systems. HR’s Strategic Challenges The central challenge facing HRM is always to provide a set of services that make sense in terms of the firm’s strategic plan. HR’s Strategic Challenges Three basic challenges to formulating HR strategy The need to support corporate productivity and performance improvement efforts. Employees play an expanded role in employers’ performance improvement efforts. HR must be more involved in designing—not just executing—the company’s strategic plan. traditionally-operating managers Human capital-competitive advantage The input of HR managers Strategic Management Process Strategic plan A company’s plan for how it will match its internal strengths and weaknesses with external opportunities and threats in order to maintain a competitive advantage. Strategic Management Process Strategic management The process of identifying and executing the organization’s mission by matching its capabilities with the demands of its environment. Strategic plan is part of the firm’s Strategic management process. Overview of Strategic Management Strategic Management Process (cont’d) Strategic management tasks Step 1: Define the Business and Its Mission Step 2: Perform External and Internal Audits Step 3: Translate the Mission into Strategic Goals Step 4: Formulate a Strategy to Achieve the Strategic Goals Step 5: Implement the Strategy Step 6: Evaluate Performance Strategic Management Process (cont’d) Step 1: Define the Business and Its Mission Where we are now and what business we want to be in Vision( broader and more future-oriented) A general statement of its intended direction that evokes emotional feelings in organization members. Mission( more specific and shorter term) Spells out who
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