(精选)旅游英语第三册unit 5 Handling Emergency Case课件.pptxVIP

Background MaterialTips for Reference　It’ s normal to come across troubles during traveling. For instance, the wallet is stolen; passport and visa are missing; falling ill and so on. The following are the tips for your references:　1. Ask for help from your companion, if available.　2. Be sure to take a quick response.　3. The tour guide is the best one for help if there is one.　4. Be alert to the possible theft or robbery.　5. Do not be alone.　6. Be calm.　7. Take the necessary medicine with you.　8. Politely ask help from local residents.　9. Find the proper way to diminish your loss, e.g. reimbursement.　10. For more details about how a tour guide handles emergency, please refer to the Appendix I.Situational DialogueVocabularyDialogue Oneclaimn.要求， 求权v.请求， 主张， 声称misplacevt.错放(误给)commercialadj.商业的inconveniencen.不便， 困难proceedv.着手进行Situational DialogueVocabularyDialogue Twoidentificationn.身份的证明corridorn.走廊Notes1. luggage claim check 行李认领单2. Please fill out this claim form with your check number. 请把你的行李号码填写在行李遗失申报表中。3. or I’ ll write to the tour company and the airline. 否则我将向旅行社和航空公司投诉。Situational DialogueDialogue Two　 A tourist, Mrs. Smith can’ t find her coat at hotel. She goes to the front desk asking for the receptionist’ s help. S: Mrs. Smith, a tourist A: Annie, a receptionist at the front deskA: Good morning, Miss. Is there anything I can do for you?S: Yes. I left my coat here, but now I can’ t find where it is.A: I see. Could you describe it, please?S: It is made of wool with grey checked lining.A: Is there anything in the pockets, Miss?S: Let me see. Maybe there is a name card in it. The name is Abby Blair.A: May I see any identification, please?S: All right. Here is my passport.A: Don’ t worry. Just now a coat like that was on the counter here and no one claimed it, so I sent it to the Lost and Found Department. I think your coat is there.S: Could you please tell me where the Lost and Finding Department is?A: It’ s at the end of the corridor on th