人力资源管理.资料讲解.pptVIP

* * * * * * * ww * 集成式学习的广泛应用 集成式学习 = 在线学习与面对面讨论相结合的培训方式 为什么? 在线学习主要用于: 知识传播 自主学习/自定进度学习 面对面讲授主要用于: 团队与小组互动 案例或问题讨论 人力资源信息系统的建立(HRIS) Store and retrieve of large quantities of data. Combine and reconfigure data to create new information. Institutionalization of organizational knowledge. Easier communications. Lower administrative costs, increase productivity and response times. Major Uses ForHR Information Systems Source: HR and Technology Survey, Deloitte Touche and Lawson Software, 1998. HRM 1 变革管理 Types of Change Reactive change Change that occurs after external forces have already affected performance Proactive change Change initiated to take advantage of targeted opportunities Formal change management programs help to keep employees focused on the success of the business. Managing Change Why Change Efforts Fail: Not establishing a sense of urgency. Lacking leaders who have a vision. Lacking leaders who communicate the vision. Not removing obstacles to the new vision. Not systematically planning for and creating short-term “wins.” Declaring victory too soon. Not anchoring changes in the corporate culture. 开发人力资本 Human Capital The knowledge, skills, and capabilities of individuals that have economic value to an organization. Valuable because capital: Is based on company-specific skills. Is gained through long-term experience. Can be expanded through development. 对市场的快速反应 Total Quality Management (TQM) A set of principles and practices whose core ideas include understanding customer needs, doing things right the first time, and striving for continuous improvement. Six Sigma A process used to translate customer needs into a set of optimal tasks that are performed in concert with one another. Responding to the Market Reengineering Fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in cost, quality, service, and speed. Requires that managers create an environment for change. Depends on effective leadership and comm