英语口语，电话销售常用句子.docVIP

　　英语口语，电话销售常用句子 　　Language for talking on the phone 电话交谈用的词汇 　　This weeks programme focuses on how to talk to a business client on the phone。 　　常用对话： 　　Hello? Tip Top Trading. This is Anna speaking. 　　Hello? Anna speaking. 　　Hello Mrs Smith, how can I help you? 　　Hello Mrs Smith, how are you? 　　Im really sorry, hes not available at the moment. Can I take a message? 　　Im afraid hes busy – shall I ask him to call you back? 　　Thank you for calling, goodbye. 　　Language for placing an order 下订单使用语言 　　This weeks programme focuses on placing an order. 　　Id like to place an order for… 　　我想下个订单… 　　Were going to need… 　　我们需要… 　　Could you send… 　　能不能发送… 　　Could we also have… 　　我们还向要… 　　When can we expect to receive them? 　　预计我们什么时间能收到？… 　　Language for politely refusing 婉言拒绝他人请求的语言 　　This programme focuses on politely refusing a request to do something. 　　Thank you for your offer. But Im really sorry, I wont be able to. 　　谢谢你的邀请。不过我真的没法儿去。 　　Im afraid its against company policy 　　抱歉，这是公司的规矩，不能违反。 　　It wouldnt be appropriate. 　　这个不合适/不恰当。 　　With regret, Im going to have to say no. 　　非常遗憾，我得说不。 ※更多学习资料请参考： ※英语口语培训/apply7/ ※英语水平测试/apply7/ ※英语培训机构 /apply99/ 英语培训 ※英语口语训练：/u/2773039300 点击这里进入易说堂教育网获取免费英语教育网获取免费英语