秦苏珊托业桥有机英语培训系列教师用书 TM Chapter 4.docVIP

Chapter 4 Instructional Overview Communicative Skills and Functions Write a simple e-mail Talk about a problem Talk about a simple systems topic Understand basic format and conventions (“as soon as possible”) Grammar Introduced Simple present tense (have / has) Possessive: apostrophe (“Steffi’s job”) Prepositions – possessive (of, for; “one of the problems”) Story for Chapter 4 As the manager of global operations, Marc Perec receives an e-mail from Max Klein about a problem with the new online banking system. Max is the Senior Network Administrator in the Systems Division of United Global Bank. Sometimes the users’ online connections break. However, the source of the problem is not the customers’ ISP connection. The problem may be that the servers do not have enough capacity at peak times. Customers in Europe are already complaining, and so Max asks Marc for suggestions about how to fix the problem. Marc then writes a brief e-mail to his boss, Peter Schmidt. He informs Peter of the general situation, but he downplays the problem. (故意淡化问题) Preview Transcript of Audio Text Welcome to Chapter 4. In the last chapter, Tony Martino traveled to Zurich. He gave a marketing presentation on UGB’s new online banking system. Marc Perec is very happy about his new online banking system. One month has passed since Tony Martino gave his marketing presentation. United Global Bank offices all over the world are now using the new online system. Everything is going well. Marc is happy. His boss, Peter Schmidt, is happy. However, in the world of technology, there are many surprises. This time, the surprise is a big problem with the new online banking system. Max Klein is responsible for network systems. Max is not happy about this problem. As you listen to the story, think about the following questions: 1. In a company, everyone likes “good news,” but no one likes to hear about problems. Why is that? 2. What are some common technical problems that occur with the Internet? 3. What i