管理学课件Ch02.ppt

L E A R N I N G O U T L I N E Follow this Learning Outline as you read and study this chapter. Historical Background of Management Explain why studying management history is important. Describe some early evidences of management practice. Discuss why division of labor and the Industrial Revolution are important to the study of management. List six management approaches. Scientific Management Define scientific management. Describe the important contributions made by Fredrick W. Taylor and Frank and Lillian Gilbreth. Explain how today’s managers use scientific management. L E A R N I N G O U T L I N E (cont’d) Follow this Learning Outline as you read and study this chapter. General Administrative Theorists Tell what the general administrative theorists brought to the study of management. Describe how Fayol viewed the practice of management Explain why Fayol developed his principles of management. Discuss Fayol’s 14 management principles. Describe Max Weber’s contribution to the general administrative theory of management, Define the characteristics of a bureaucracy Explain how today’s managers use general administrative theory. L E A R N I N G O U T L I N E (cont’d) Follow this Learning Outline as you read and study this chapter. Quantitative Approach to Management Define the quantitative approach and how it evolved. Explain what the quantitative approach has contributed to the field of management. Discuss how today’s managers may not be comfortable with the quantitative approach. Toward Under Organizational Behavior Define organizational behavior. Describe the contributions of the early advocates of OB. Describe the design of the Hawthorne Studies. Explain the contributions of the Hawthorne Studies to the field of management. L E A R N I N G O U T L I N E (cont’d) Follow this Learning Outline as you read and study this chapter. Toward Understanding Organizational Behavior (cont’d) Discuss the criticisms of the Hawthorne Studies. Discuss how today’s mana