“品管圈”提高中药饮片周转效率的效果分析.docVIP

精品论文 参考文献 “品管圈”提高中药饮片周转效率的效果分析 顾荔 石璐 　　（苏州市立医院本部药剂科 江苏 苏州 215000） 　　【摘要】 目的：探讨“品管圈”提高药库中药饮片周转准确性和效率的应用效果。方法：成立品管圈，确立“提高药库中药饮片周转准确性和效率”为活动主题，运用品管圈方法及PDCA循环方法对中药饮片周转问题进行现状把握、目标设定、要因分析、制定对策并实施，最终实现中药饮片流程标准化，同时评估该活动的应用效果。结果：药库通过此次品管圈活动，40天内中药饮片在药库周转的差错总数从55件下降到17件，每10天平均数从14.75件下降到4.25件；品管圈活动前采购时间总数607分钟，平均每天耗时148.2分钟，下降到337分钟，平均每天耗时67.4分钟。结论：开展品管圈活动能够有效提高中药饮片在药库的周转准确性及效率。将品管圈方法应用于实际工作中可有效改善工作流程、提高工作效率，同时增强了药库人员解决问题的能力，提升药事服务质量。 　　【关键词】品管圈；PDCA循环方法；中药饮片 　　【中图分类号】R952 【文献标识码】A 【文章编号】2095-1752（2015）14-0035-03 　　 　　 Analysis effect of Quality Control Circlehaw to improve turnover efficiency of Chinese medicine yinpian 　　 Gu Li, Shi Lu. Suzhou Municipal Hospital, Jiangsu Province,Suzhou,215000, China 　　 【Abstract】 Objective Discusses application Effect of quality control circle haw to improve the Chinese medicine yinpian turnover efficiency and the accuracy. Methods Set up quality control circles. Establish pharmacy Chinese medicine yinpian turnover accuracy and improve efficiencyand for the activity theme. By utilizing the method of quality control circle and PDCA circulation method, for Chinese medicine yinpian flow problems, goal setting, factor analysis, the countermeasures for implementation, Realization process standardization, and evaluation the activity effect. Results Through the quality management circle activity, in the 40 days, Chinese medicine yinpian turnover of total error reduced to 17 from 55 pieces. before the activities, purchasing total time is 607 minutes, a day on average 148.2 minutes; Descend to 337 minutes after activities, an average 67.4 minutes a day. Conclusion The QCC can effectively improve the accuracy and efficiency of Chinese herbal medicine turnover in storeroom. The QCC method can be applied to effectively improving workflows, improving efficiency,enhancing the ability to solve problems and improving pharmacy service quality. 　　 【Key words】QCC; PDCA cycle methods; Pieces of Chinese medi