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adapted user-centered design a strategy for the higher user acceptance of innovative e-health services以用户为中心的设计的策略适应了更高的创新e-health服务用户接受
Future Internet 2012, 4, 776-787; doi:10.3390/fi4030776
OPEN ACCESS
future internet
ISSN 1999-5903
/journal/futureinternet
Article
Adapted User-Centered Design: A Strategy for the Higher User
Acceptance of Innovative e-Health Services
Emilija Stojmenova 1,*, Bojan Imperl 2, Tomaž Žohar 3 and Dejan Dinevski 2
1 Iskratel, Ltd., Kranj, Ljubljanska cesta 24a, Kranj SI 4000, Slovenia
2 Medical Faculty, University of Maribor, Slomškov Trg 15, Maribor SI 2000, Slovenia;
E-Mails: bojan.imperl@uni-mb.si (B.I.); dejan.dinevski@uni-mb.si (D.D.)
3 Telekom Slovenije d.d., Cigaletova 15, Ljubljana SI 1000, Slovenia; E-Mail: tomaz.zohar@telekom.si
* Author to whom correspondence should be addressed; E-Mail: stojmenova@iskratel.si;
Tel.: +386-51-662-730.
Received: 18 June 2012; in revised form: 14 August 2012 / Accepted: 16 August 2012 /
Published: 27 August 2012
Abstract: Being familiar with all the benefits of e-Health and the strategic plan for the
Slovenian health sector’s informatization, Telekom Slovenia and the Faculty of Medicine
from the University of Maribor, along with other partners, have initiated an e-Health
project. The project group is developing various e-Health services that are based on
modern ICT (information and communications technology) solutions and will be available
on several screens. In order to meet the users’ needs and expectations and, consequently,
achieve the high acceptance of e-Health services, the user-centered design (UCD) approach
w
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