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Unit 1 Meeting Customers
1-3 Meeting a Customer at the Office
In this part, we should develop the students’ ability to grasp important details of greeting customers at the office.
Teaching steps
Pre-listening activity
Ask the students to read the sentences in Task 1 first and make guesses about the situational dialogue before they listen to the dialogue.
2. While-listening activities
Play the dialogue once, and then the teacher explains some difficult words and sentences listed in Words and Expressions and Notes .
Play the dialogue again, and the students do Task 12.
Play the dialogue the third times, and ask the student to repeat after the tape.
3. Post-listening activities
1) Ask the students to do Task 3 in pairs.
2) Give the students some minutes to prepare the role play in Task 4, and then ask some pairs of the students to do in front of the class.
Task 1 Listen and decide true or false.
1. The conversation takes place at the airport. ( F )
2. Mr. Zhao meets Mr. Baker at the airport. ( F )
3. Mr. Zhao is General Manager of his company. ( F )
4. Mr. Zhao and Mr. Baker will have a meeting as soon as they meet. ( F )
Task 2 Listen again and complete the conversation.
A: Mr. Baker, this is Mr. Zhao, sales Manager of our company.
B: Good afternoon, Mr. Baker. Welcome to our company .
C: Good afternoon, Mr. Zhao. It was nice of you to send your man to the airport to meet me.
B: I’m sorry I couldn’t meet you myself . Here is my card.
C: Thank you. Here is mine .
B: I hope you’ll enjoy your stay here.
C: I’m sure I will.
B: First let’s have some coffee , shall we?
C: Sounds like a good idea.
Task 3 Learn the useful sentences and practise with your partner. (omitted)
1. This is
2. Let’s shall we?
Task 4 Role play.
A— A foreign customer
B— A Manager of a Chinese company
B meets A at his office.
This part is given to the students as their homework.
2
Teaching Objective
Mr. Zhao, Sales Manager of our company.
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