东北农业大学《管理学》课件-第13章Managing Team.pptVIP

Research on teams provides insights into the characteristics typically associated with effective teams. These characteristics are listed in Exhibit 13-10. * * Two characteristics of today’s organizations are obvious: They’re global and work is increasingly done by teams. These two aspects mean that any manager is likely to have to manage a global team. What do we know about managing global teams? We know there are both drawbacks and benefits in using global teams (see Exhibit 13-11). * * Managing Team Chapter13 东北农业大学《管理学》 Define groups and the stages of group development Describe the major components that determine group performance and satisfaction Define teams and best practices influencing team performance Discuss contemporary issues in managing teams Groups群体 Group - two or more interacting and interdependent individuals who come together to achieve specific goals. Formal groups正式群体 Work groups defined by the organization’s structure that have designated work assignments and tasks Informal groups非正式群体 Groups that are independently formed to meet the social needs of their members 非正式群体 非正式群体（informal group）人们在活动中自发形成的，未经任何权力机构承认或批准而形成的群体。非正式群体的存在是基于人们社会交往的需要。由共同利益偶然结合在一起的人们、同院的伙伴、工厂或学校中存在的一些“小集团”、“小圈子”都属于非正式群体。 1920年代梅奥教授通过霍桑试验发现，在企业除了正式组织外，还存在着各种形式的非正式组织。 如何看待非正式群体？ 非正式群体与正式群体有何不同？ 可以采取高压政策，取消非正式群体吗？ 非正式群体有何积极作用？ 非正式群体有何消极作用？ Exhibit 13-1: Examples of FormalWork Groups Group Development Forming stage形成 - the first stage of group development in which people join the group and then define the group’s purpose, structure, and leadership Storming stage震荡 - the second stage of group development, characterized by intragroup conflict Group Development (cont.) Norming stage 规范- the third stage of group development, characterized by close relationships and cohesiveness. Performing stage 执行- the fourth stage of group development when the group is fully functional and works on group task. Adjourning 解体- the final stage of group development for temporary groups during w