产品售后服务系统设计开发 毕业论文.docVIP

毕业设计说明书 产品售后服务系统设计开发 学生姓名： 学号： 系 名： 专 业： 指导教师： 2009年6月 产品售后服务系统设计开发 摘 要：随着Internet－特别是 World Wide Web（WWW）的快速发展，以及网民人数的不断增加，网民对Internet能够提供商务服务的要求也不断提高。电子商务则最大程度上方便网民的购物需要。本论文讨论了售后服务系统的分析、设计以及实施。本系统是使用ASP和SQL SERVER数据库为工具开发的,采用B/S结构的管理系统。本系统运行在Microsoft Windows IIS服务器环境下，可以由计算机通过IE浏览器的登陆上该购物网站进行浏览使用。 网上售后服务系统,其开发主要包括后台数据库的建立和维护以及前台应用程序的开发两个方面。对于前者要求建立起数据一致性和完整性强、数据安全性好的数据库，而对于后者则要求应用程序功能完备,易使用等特点。该售后服务系统，包括商家，顾客二大模块。本网上购物系统实现一个简单的网上售后服务模拟。首先进行注册，取得注册账号，确保客户的合法性。然后登录网站，进行产品维修申请，并可以留言和回执。商家可以分类维护产品，并进行产品维护情况的跟踪，查看客户的信息，也可以分配管理员权限。 关键词：售后服务系统，ASP.NET，数据库 On-line Shopping System Operator Module Design with Realizes Abstract：Along with Internet- is specially World Wide Web (WWW) the fast development, as well as web cam populations unceasing increase, the web cam can provide the commercial service to Internet the request also unceasingly to enhance. In the electronic commerce greatest degree facilitates web cams shopping need. The present paper discussed on-line shopping systems analysis, the design as well as the implementation. This system is uses ASP and SQL the SERVER database for the tool development, uses the B/S structure the management system management system. This systems operation in Microsoft Windows under the IIS server environment, may this shopping website carry on the browsing use by the computer through in the IE browsers debarkation. the on-line shopping system, its development mainly includes the backstage database the establishment and the maintenance as well as the onstage application procedure development two aspects. Establishes the data uniformity and the integrity regarding the former request is strong, data security good database, but regarding the latter, then the request application program function is complete, easy to use and so on characteristics. This on-line shopping system, including business, operator, customer thr