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How to check the Billing was correct? At first ,telnet to SDM,make sure a billing file exist under “ /billing/ama/open” ; Enter “billmtc” level.go to “tools” level,use “Amadump” tool to decode the open file in “open “ director to check if the record info is enough. Login to CM,open “logutil” .use “open amab” to view real time record if related info is enough. Give the step to add new trunk to new PSTN office. Add the new trunk on the PVG. Add the trunk information in the PTM GUI. Datafill the tables int the CM: clli,trkgrp,trksgrp, trkmem,c7trkmem. How to collect the system log in CM, SDM, SESM. Following is the sample CM: logutil;open trap; open pm;open s;open init SDM: sdmmtc;logquery Sesm : as I rememberd , the SESM, NPM, PTM,SSPFS all using the OS log system to record their information, you can find the logs at the /var/log directory. Also some logs you can find in each installation directory. How to monitor MGCP message in IAD and how to collect ASPEN and SIP message in GWC. IAD: spy xgcp 0 Ambit IAD: trace 1 GWC for SIPgwcupvrdntraceSI Trace on GWC(VRDN) gwcup vrdn trace SI How to add the new announcement to system? Add the new announcement to the UAS by APS. Datafill the tables in the CM: Servsinv, CLLI, ANNS,ANNMEMS,,annphlst,annaudid, Table OFRT, How to check patch in all CS2KC components? CM: Select applevel destid from destset cm; GWC: through NPM GUI or telnet to the GWC ,patch;patchlist CMT: through the NPM GUI or CLUI PVG: d sw patch Give the CM ONP main step. Jam dpyn load image on inactive tranfer tables proswact swact postswact dial test postswact reljam sysn Give the main process of SESM upgrade. Prepare for NPM upgrade Backup the patch files and npm properties file. Remove the NTnpmgui, NTnpmclui,NTnpmservr Prepare for the CS2K Management Tool Upgrade Backup the oracle DB and file system and remove the J