酒店电梯应急(中英文).docVIP

一：OVERVIEW 概 述 1. In order to avoid lift trouble, should test and maintain regularly. 为防止电梯发生故障，应定期对电梯进行检测保养 2. When lift has trouble, operator reported to emergency team after receiving emergency call, and rescue the person trapped in lift. 一旦发生电梯故障，电话总机接到应急电话后即可通知应急小组，同时按照正确的操作程 序营救被困人员。 二：POLICY 政 策 1. Objective 目标 2. Procedure 程序 3. Telephone operator and FCC room 电话总机和消防控制中心 4. Duty Engineer 值班工程师 5. Security Officer保安人员 6. Duty manager 值班经理 7. Lift checking 电梯检修 三：PROCEDURE 程序 /步骤 Objective 目标 1. To rescue person from lift when the lift has trouble. 电梯突然发生故障，营救电梯里的被困人员。 2. To prevent person from trap in the lift that caused panic and loss control which can endanger their lives. 预防困在电梯里的人员因惊慌失措而招致发生生命危险。 3. This procedures applies to all the lifts in the hotels that is:- 此程序将用于酒店内所有电梯： (1) Six passenger lift. 客梯部. (2) Two service lift. 服务梯部. (3) panoramic lift 观光电梯2部 4. Must always remember: Never rescue people to come out of the lift in between floors as this is dangerous. 切记：永远不要从两层楼之间营救人员。 Procedure 程序 1. When people get trap in the lift and they press the Emergency Call Button: 当人员困在电梯内,按紧急呼叫键时： Telephone Operators page emergency team reach the scene by Paging group : 电话总机群呼通知应急小组成员到场: (1) Telephone Operators inform the duty engineer. 通知工程部值班工程师. (2) Operators inform security supervisor on duty. 通知保安部值班主管. (3) Telephone Operators inform Front Office Duty Manager. 通知前台值班经理. (4) Inform Chief Engineering/Chief Security Officer 通知工程部经理/保安部经理 14.3 Telephone operator and FCC room 电话总机和消防控制中心 1. Operators will receive the emergency report at first and then inform emergency group to come to the site. 总机人员首先得到电梯事故报告，立即通知应急小组到现场。 2. To find out accurately the location of the failure lift, the number of the lift and the situation of the inside person.