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客户工作三季度总结(Customer work summary in the three quarter)
客户工作三季度总结(Customer work summary in the three quarter)
From June onwards, the industry should be to start a busy period, because this a few months performance relative to the first half in terms of progress, but with good results and a distance, so must constantly improve and break it. Therefore I summed up the deficiencies in the months of harvest and existence:
(1) learning and harvesting
Mentality: the first half of the season, depressed mood, no passion and enthusiasm at the beginning, not a psychological change, but after the arrival of June, hope will come. Slowly closing some of the more singular, the intention of customers is also clearly a lot. So in attitude aspect, mood began to calm.
Efficiency: because the first half of the customer is not many, so the work is not very busy. From June onwards, busy starting orders, delivery, so in efficiency has also improved a lot
Industry knowledge: due to the accumulation of time and experience, coupled with the usual industry related friends exchange, and slowly understand the relevant knowledge of the industry
For people to do things: after the leadership of the teaching and reminding colleagues, in some people do things also learned a lot, know when to say what and what to do, become a bit more sedate than before
Sales skills: compared to the first half, sales skills improved a lot more than ever, and problems encountered when communicating with customers can also be resolved in a timely manner, but also know how to persuade some intention customer transactions
Customer maintenance: for new customers, will timely follow-up and communication; for the old customers will timely greetings and strengthen relations, so that they see my sincere, warm and thoughtful side
(2) the existing problems and how to improve them
1. character problems: due to the relatively impatient personality, not stable, so that customers can not believe that I can do this thing well, so be sure to get rid of impatient problems, we must learn to
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