第二讲：转型领导confronting the challenges of leading change 领导.pptVIP

Employee buy-in = 2-6-2 43% Buy-in if no risk, norm creates change pressure 13% active resistance 38% Show me, want to be winners 7% early adoptors 6% change agents But 20% can drive 80% of improvement 20% 的热心员工会推动其余 80% 的员工进步 Rick Luce, HKUL May 2009 My Leadership Compass 我的领导指南针 Vision Customers Staff Sponsors Executive management Processes what have we done for them..today How do you change what you don’t know walk in their shoes Free up to do great work Rick Luce, HKUL May 2009 Facing up to the future面对将来 To thrive in a world of accelerating change:? 在快速变化的社会中求存： Ask and answer dangerous questions 勇于提问及回答敏感问题 What actions can you take to be an enemy of entropy? 你可做甚么令自己与众不同？ The real act of discovery consists not in finding new lands but in seeing with new eyes. Proust 真正的发现并非指发现新大陆而是指用不同的眼光看事情。 Rick Luce, HKUL May 2009 Facing up to the future Actively question and redefine your role 积极提出疑问并重新定义自己的角色 Continuously seek customer understanding How technology will influence user behavior / expectations? 科技如何影响读者行为或期望？ Focus on making continuous renewal an integral part of your organization / unit / team 集中精力，使不断转变成为贵机构/单位/团队的一个重要部分 Move from being custodians of information to catalysts for renewal 从讯息管理者到推动转变者 Rick Luce, HKUL May 2009 Be the change you want 致力追求你需要的转变 Different isnt always better, but better is always different 与众不同并不总是较好的，但较好的总是与众不同 Rick Luce, HKUL May 2009 Success is your own fault -- be focused 如何转变取决于你自己 ─请勿掉以轻心 Exercise 2研習二 Identify your leadership compass, what drives you? 找出你的领导指南针，甚么推动着你？ What are the major obstacles in leading change for you at home? (HOME = YOUR WORKPLACE??) 在你工作的地方领导转变时遇到的主要障碍是甚么？ How will you attack these challenges 你怎样应付这些挑战？ COMPARE THE VARIOUS RESPONSES AT YOUR TABLE.? IS THERE A COMMON THREAD OF STRATEGIES?? DEVELOP A TEAM RESPONSE 比较你表上之各种回应。可找到策略上的共同线索？ 请以小组回应。 Rick Luce, HKUL May 2009 * * * * * Rick Luce, HKUL Institute, June 11, 2009 Topic 2： Transformational Leadership: 第二讲：转