资料Employment relationship in the small firm Revisiting orientations to work.pdfVIP

International Journal of Hospitality Management 31 (2012) 1318–1326 Contents lists available at SciVerse ScienceDirect International Journal of Hospitality Management j o u r n a l h o m ep a g e: w w w. elsev /locate/ijhosman Employment relationship in the small firm: Revisiting orientations to work Emma Martin ∗ Department of Service Sector Management, Sheffield Business School, Sheffield Hallam University, City Campus, Howard Street, Sheffield, S1 1WB, United Kingdom a r t i c l e i n f o a b s t r a c t Keywords: The purpose of this paper is to explore the role that owners’ orientations to work play in the employment Employment relationship in the small business. Through four case studies in the restaurant sector the work challenges Orientations to work whether sector and size are influential or whether agency is vital to the discussion. The paper positions Small business management the importance of orientations to work in discussing the small business owner and highlights the role Hospitality orientation to work plays on the employment relationship in these firms. Four alternate orientations to work operating within the businesses are discussed and their impact is evaluated through two examples: interacting with the labour market and pay setting. © 2012 Elsevier Ltd. All rights reserved. 1. Introduction