物业办公室人员日常行为举止.docVIP

物业办公室人员日常行为举止 物业办公室人员日常行为举止提要：如果无法处理投诉，应尽快转交上级或委托人员跟进，无论投诉跟进情况如何，应给予客户初步回复 于 物业办公室人员日常行为举止 01、自己的工作台收拾干净，特别注意卫生死角的清洁 02、经常检点自己的桌面、文件柜、抽屉等，不要因疏忽而失落文件，给公司带来麻烦与损失 03、资料、备用材料用完以后，要放回原处 04、离开工作位时，文件收存好，保持工作场所的整洁，椅子要归位 05、对客户的投诉，应立即放下手头上的工作，第一时间向客户致歉，请客户入座，并聚精会神聆听投诉内容，以友善目光与投诉者接触，适当时做出简单的复述，以示了解问题所在 06、如果无法处理投诉，应尽快转交上级或委托人员跟进，无论投诉跟进情况如何，应给予客户初步回复及定期汇报跟进情况 07、使用电脑完毕后，将新打开的程序或文档关闭，回到初始状态 08、在制作重要文件时，要小心处理，以免泄密，文件存档时应注意存放地点，并作好登记工作，磁盘应经过病毒检查后方可在他人电脑上使用 09、保持电脑的清洁和卫生，使用电脑一定时间注意休息 于 Measures for the routine management of moral education in Middle SchoolsMethod of conventional management of moral education in middle schoolFirst, the guiding ideology:School moral education is an organic whole of the whole education work, always adhere to the school adhere to the moral education, education for this product, and actively promote the quality education, the school building efficient curriculum system of moral education, moral education, improve the sense of attraction and appeal, enhance the moral education work for through and timeliness. Teach everyone, service education and management education, and school moral education work must be with family education and community education closely together, to form a concerted pattern, and strive to create a good atmosphere for education, and to promote the all-round development of students, to establish a scientific moral education full of vigor the For long-term mechanism.Two, the goal of moral education:To guide the students to form the correct world outlook, outlook on life, values, to cultivate students unity and mutual assistance, honest and trustworthy, law-abiding, good quality, hard work, set a good XX students ideological quality, psychological quality and image quality. The formation of excellent moral education curriculum system and management system, the construction of school. The society, family moral education network, to achieve full member education, environment education, educ