长沙财经学校英语张敏.pptVIP

Practice Time Its your show time! * Ill have to have my watch replaced Listening speaking Unit 4 complaining Guess: What are they doing? Discuss: When will you complain? If you meet these problems… My friend, Tim, met this problem recently. Lets listen carefully how does he complain. Listen and complete. 听录音，写出Tim去商店的目的。 Tim went to the shop to__ _ have his watch replaced . Listening and Speaking _________________________________________________ Listen and tick . 听录音，完成下面的维修记录。 □ replace □ refund □ other:______ Solution ______________ Customer Signature □ this week □ last week □ other: _________ Time of Purchase □ something wrong with the alarm □ something wrong with the belt of the watch □ other: ______________ □ watch □ alarm Tim Problem Item Name of the Customer Tim Listening and Speaking Listen and complete 听录音，补充对话。 □ replace □ refund □ other:______ Solution ______________ Customer Signature □ this week □ last week □ other: _________ Time of Purchase □ something wrong with the alarm □ something wrong with the belt of the watch □ other: ______________ □ watch □ alarm Tim Problem Item Name of the Customer Tim Listening and Speaking Tim: Mom: Tim: I’ve got to go now. I’ll have to go to the shop before work. What’s the matter? Tim is leaving home. Tim is talking to the staff. Staff: Tim: Staff: Tim: Good morning! I bought this watch in your shop but it doesn’t work very well. The alarm doesn’t work and when I took off the watch yesterday, I found it left a green mark on my wrist. Listening and Speaking Listen and complete 听录音，补充对话。 I’ll have to have my watch replaced because there is something wrong with the alarm. How can I help you, sir? What is the problem? Tim: Mom: Tim: I’ve got to go now. I’ll have to go to the shop before work. What’s the matter? I’ll have to have my watch replaced because there is something wrong with the alarm. Tim is leaving home. Tim is talking to the staff. Staff: Tim: Staff: Tim: Good morning! How can I he