组织行为与设计课程第五周小组与团队主题.pdfVIP

GSBS6004

OrganisationalBehaviourandDesign

GroupsandTeams

DRSHARONAYSON

SENIORLECTURER,

NEWCASTLEBUSINESSSCHOOL,SYDNEY

Overview

2

Topic5:GroupsandTeams

Reading:RobbinsChs9and10

Mainthemes:

•GroupsandTeams

•TeamEffectivenessModel(TeamEnvironment;

TeamProcesses;TeamDesign)

•TeamDecisionMaking

Somedefinitions…

Groups:

“...twoormorepeoplewhoassembletogetherandwhointeractwith

eachother….

whomaybemutuallyaccountableforachievingacommon

organisationalgoal

whomayperceivethemselvesasasocialentitywithinthe

organisation…”

Teams:

“…agroupwhoare(i)mutuallyaccountableforachievingacommon

organisationalgoal;and(ii)whoperceivethemselvesasasocialentity

withintheorganisation…”

Teams

Common

Identity

Twoormore

freelyinteracting

individuals

CommonCollective

NormsGoals

WorkGroupsandTeamscompared

Whenisthechoiceofcreatingateam,the

rightchoice?

•Answer:

•Ateamis‘effective’whenit:

•benefitstheorganizationieitachievesorganisationalgoals,

•benefitsitsmembersieitsatisfiestheirneeds,includingtheir

needtodevelopgoodrelationships;and

•remainsviableieitdemonstratesacommitmenttosurvive

TeamEffectivenessModel

OrganisationalandTeamDesignTeam

TeamEnvironmentEffectiveness

•Rewardsystems•Taskcha