民航客舱服务实用英语 Unit3.pptVIP

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民航客舱服务实用英语 Unit3.ppt

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民航客舱服务实用英语 Unit3

民航客舱服务实用英语 Unit 3 Boarding Greetings By Rui Zhou Warm-up 1、What are the cabin attendants doing in the picture? 2、Can you guess what the cabin attendants say to the passengers? Key words and expressions cabin door 机舱门 China Eastern Airlines 中国东方航空公司 hand luggage 手提行李 frequent flyer 常旅客 aisle seat 过道位置 terminal 候机楼 ground staff 地勤人员 duty-free item 免税商品 chief purser 主任乘务长 flight crew 机组成员 infant 婴儿 boarding card 登机牌 foot rest 脚踏板 security check 安全检查 boarding procedure 登记手续 Key words and expressions Good morning/ afternoon/ evening, Sir/ Madam. Welcome aboard/ on board. Welcome to the flight. We are happy to be of service to you. Its nice to see you again. Would you like me to help you? May I have a look at your boarding card? Its an aisle seat on the left. This way, please. If there is anything I can do for you, please dont hesitate to tell me/ please let me know. Sentence Patterns 句型 Good morning/ afternoon/ evening. welcome aboard! Hello! welcome aboard! Morning, Miss...! welcome aboard! How are you?/ whats up? whats happening? How do you do? Nice to meet you. Dialogues 01 02 04 03 05 06 A cabin attendant meets a passenger at cabin door. A passenger is worried about his first time travelling by air. An old passenger with heavy hand luggage is boarding. A passenger with an infant is boarding. A frequent flyer is boarding. A passenger cant find his seat. Exercises How does a cabin attendant greet passengers when they board the plane? How dose a cabin attendant make a self-introduction to passengers? Homework 1、熟记所学单词。 2、两人一组进行对话练习。