公共事业管理外文文献State of research on public service management Identifying scientific gaps from a bibliometric study.pdfVIP

International Journal of Information Management 36 (2016) 1033–1041 Contents lists available at ScienceDirect International Journal of Information Management j o u r n a l h o m e p ag e: w w w. elsev /locate/ijinfomgt State of research on public service management: Identifying scientific gaps from a bibliometric study Fernando Juliani ∗ , Otávio José de Oliveira Production Engineering Department, São Paulo State University, Av. Ariberto Pereira da Cunha, 333, Portal das Colinas, 12516-410, Guaratinguetá, São Paulo, Brazil a r t i c l e i n f o a b s t r a c t Article history: Academic interest in aspects of the public sector has grown considerably, especially in the areas of Received 8 January 2016 social sciences, management and finance. In the studies that are specifically designed to public service Accepted 8 July 2016 management, this growth was herein observed and analyzed. Available online 16 July 2016 The current paper presents and analyses major publications involving public service management in the decade of 2004–2014, so as to identify scientific gaps to promote and guide new studies on the afore- Keywords: mentioned subject. For this purpose, a bibliometric study of related scientific papers was carried out. The Public service management data was collected from the Scopus and Web of Science databases, enabling an analysis of the most cited Bibliometric study State of research