酒店管理会所希尔顿酒店的设计标准第4节行政办公室(doc 36).docVIP

第4节 行政办公室 4a. FRONT OFFICE 前台办公室 4b. EXECUTIVE OFFICES 管理层办公室 4c. SALES AND CATERING OFFICES 销售和餐饮办公室 4d. ACCOUNTING OFFICES 财务室 4e. PERSONNEL OFFICE 人事办公室 第4a 节 前台办公室 4a-1.00 GENERAL 4a-1.00 总则 4a-1.01 Whenever possible, all administrative and executive offices are preferred to be located directly behind the registration desk. If any of these functions are remotely located, there must be direct and immediate means of staff access available. 所有行政办公室和管理层办公室应尽可能设在登记台的正后方。如果在这些部门中，有任何一个与登记台的距离较远，则须提供可使员工立即直接抵达的方式。 4a-1.02 The front office must be located directly behind the front desk and have the following areas/offices: 前台办公室必须紧邻前台并位于其后方，可分以下区域/办公室： Front office manager‘s office 前台经理办公室 Credit manager‘s office 信贷经理办公室 Secretarial and waiting area 接待等候区 Reservations area 预订区 Night auditor‘s office / cashier‘s office 夜审员办公室/出纳办公室 Count room 结算室 PBX room 交换机房 Mail and work room 收发室 Computer room 计算机房 Safe deposit box and viewing room 安全保管箱和观景房 Note: Larger hotels may require cashier‘s office, count room and computer room in the accounting offices. 注意：大型酒店可配置出纳办公室、结算室并在财务室内设计算机房。 4a-1.03 Provide for guest access to front office manager‘s office, credit manager‘s office and safe deposit box and viewing room. 为客人提供通达前台经理办公室、信贷经理办公室、安全保管箱和观景房的通道。 4a-1.04 A dedicated secure safe deposit box room must be incorporated into the front office/lobby area plans. The purpose of the room is to provide the guest with a secure, private area for deposit or removal of his/her valuables without being in full view of other guests. The safe deposit box room must a minimum of 30 sq. ft.(2.7m), and be configured in such a manner as to allow clear view of all safe deposit boxes through a tempered glass, vision panel. The glass wall must have a pass-through to accommodate the largest safe-deposit box available. 专用的贵重物品保险箱室必须包含在前台和登记区规划中。贵重物品保险箱室为客人存取贵重物品提供一个安全而私密的区域，可避开其他客人的视线。贵重物品保险箱室至少应有2.7 平方米，配备钢化玻璃观察窗，通过此窗可看到室内所有的安全保管箱。钢化玻璃墙必须有一个可容纳最大安全保管箱的通道。 An appropriately sized wall or room must be p