when hackers turn to blackmail精选.pdfVIP

HBR CASE S TUDY AND C OMMENTARY How should When Hackers Turn to Sunnylake deal with the attack? Blackmail Th ree commentators offer expert advice. by Caroline Eisenmann • Reprint R0910B Lives are at stake when extortionists shut down a hospital’s electronic medical records system. HBR CASE S TUDY When Hackers Turn to Blackmail by Caroline Eisenmann . D E Ur network security sucks, the message read. But The success of the EMR initiative had trans- V R E S we can help u. for 100K cash well insure your little formed Sunnylake from a backwater commu- E R S hospital dont suffer any disasters. nity care center to a role model for small T H G I “Ridiculous,” Paul Layman said to himself, hospitals everywhere. The entire medical R L L deleting the e-mail. “The things people try to staff now used electronic readers to open A . N O get away with on the internet!”