when outsourcing goes awry精选.pdfVIP

HBR CAS E S T UD Y A N D C O M M EN TA RY What can Newman When Outsourcing do to resolve this conflict? Goes Awry Seven commentators offer expert advice. by Richard Peisch • Reprint 95309 The physicians enjoy working at Regional Medical Center. So why are they about to walk off the job? HBR CAS E S T UD Y When Outsourcing Goes Awry by Richard Peisch . D E Grant Newman, chief executive officer of Re- Unfortunately, Doane and his physician V R E S gional Medical Center (RMC), expected the partners had extremely limited business skills, E R S worst from the meeting that was scheduled to and PDS was undercapitalized and chronically T H G I begin in less than an hour. The anesthesiolo- mismanaged. It was not clear to Newman how R L L gists were at the end of their rope, and the hos- PDS had managed to survive for five years. But A . N