1.0 沟通 Understanding Interpersonal Communication 管理沟通双语课件.pptVIP

Understanding Interpersonal Communication 主讲人： 郭玉锦 博士 Guoyujin Ph.D E－mail：guoyujin@126.com  Instructor: Guo Yujin classroom: 3-405 E-mail Address: guoyujin@126.com Office Hours: Fri. (15:00¨16:30) Understanding Interpersonal Communication Table of Contents 1. Speaking Interpersonally: Elements and Characteristics. 2. Creating Meaning: Perception. 3. Getting in Touch: The Self and Self-Disclosure. 4. Responding to Others: Listening and Feedback. 5. Creating Messages: Verbal Communication. 6. Communicating Without Words: Nonverbal Characteristics, Functions, Forms, and Types. 7. Influencing Others: Interpersonal Persuasion. 8. Experiencing Emotion. 9. Getting There from Here: Assertiveness. 10. Overcoming Barriers. 11.Experiencing Growth and Change: Communicating with Family 12. Seeking Closeness: The Course of Intimate Relationships. Prologue Finding your way:Values and Goals Two goals: 1.increasing your knowledge about interpersonal communication and 2.improving your skills in interpersonal communication. Values:1 Clear and open communication helps me build richer,closer,more effective relationships with people. In my relationships with others I learn more about myself,and growth generally takes place. Self-knowledge,growth,and change are values that are important to me. Values:2 This course will encourage you to think about the values that shape and control your life, how you can gain confidence in the values you hold, how you express these values when you communicate with others, and how these values change as a result of communicating with others. Just as our values affect our interpersonal communication,so our communication skills affect how close we come to fully realizing our values; and certainly weak communication skills can interfere with the fulfillment of some of our values. Types of communication: Type Participants process Intrapersonal one person communication tha