“零缺陷”管理理念在鼻窦手术围手术期护理质量管理中的应用.docVIP

精品论文 参考文献 “零缺陷”管理理念在鼻窦手术围手术期护理质量管理中的应用 （成都市第一人民医院 四川省成都市610041） 摘要：目的：探讨“零缺陷”管理理念在鼻窦手术围手术期护理质量管理中的应用效果。方法：选择2012 年1 月份到2014 年1 月份期间在我院进行治疗的鼻窦炎患者100 例，随机的分为观察组和对照组各50 例患者，观察组应用“零缺陷”管理理念进行护理工作的质量管理，对照组采用常规的管理理念，观察患者的术后并发症的发生率以及通过问卷调查的形式统计调查患者对于护理工作的满意程度。结果：观察组患者术后出现出血、疼痛以及感染等并发症的发生率显著低于对照组的并发症发生率，观察组患者对于护理工作的满意率为99%，对照组的满意率为61%，两组患者的满意率相比，差异具有统计学意义（Plt;0.05）。结论：“零缺陷”管理理念在鼻窦手术围手术期护理质量管理中的应用效果良好，显著地降低了患者围术期并发症的发生率，提高了患者的预后质量，具有临床推广的应用价值。 关键词：管理理念；零缺陷；鼻窦手术围手术期；质量管理 【中图分类号】 R2 【文献标号】 A 【文章编号】 2095-7165（2015）17-0390-02中图分类号：R765.9 Application of zero defect management concept in perioperative nursing quality management of sinus surgeryZhou Jianping Chengdu first peoples Hospital 610041Abstract: objective: To study the application effect of zero defect management idea in sinus surgery of perioperative nursing qualitymanagement.Methods: Choose 100 cases of sinusitis patients in our hospital during the period of treatment from January 2012 to January 2014, patientswere randomly divided into observation group and control group, each group of 50 patients, observation group use zero defect to the management ofquality of nursing management, to observe the incidence of postoperative complications in patients with and through the questionnaire survey patientsatisfaction degree of the nursing work. Results: Patients of observation group of with postoperative complications such as bleeding, pain and infection rateswas significantly lower than the control group, patients of the observation grouprsquo;s satisfaction rate was 99%, was significantly higher than the control group（61%）,difference had the statistically significant difference (P lt; 0.05). Conclusion: the application effect of zero defect management idea in sinus surgeryof perioperative nursing quality management is excellent, significantly reduced the incidence of perioperative complications, improve the quality of theprognosis of patients and have clinical application value.Key words: manag