海底捞的故事（Story of submarine fishing）.docVIP

海底捞的故事（Story of submarine fishing） Sea fishing secrets big trouble Source: China business in 2011 02 months 23 days Sea fishing business model is not unique, that is, a shop selling pot pot shop. The sea is full of mystery and no secret. The staff when people see is the sea of innovation, but not all. The sea speed is not fast, established in 1994, now for seventeen years, only 60 stores, the turnover is more than one billion. The sea fishing industry is not cool at all, it is not Hot pot, resource monopoly industries, not high-tech industries, as long as it is Chinese, they are boiled at home. Sea fishing business model is not unique, that is, a shop selling pot pot shop. Zhang Yong, founder of the sea, just forty years old this year, is a bottom of the Sichuan Wazi, is not very handsome, heroic utterance, dark skin, looks much older than the actual age. So, why should we be Haidilao onto the cover? This is a story about person. Some people say that if the sea fishing move to Japan or South Korea, its advantage is all gone. However, Japanese or Korean ship service for a long time, the only form of China enterprise acquisition abnormal, not the acquisition of essence of Metamorphosis behind. Service shame service recipients feel uncomfortable, because those standardized processes migrate to the other party with Chinese, is often built on the basis of the employee is not satisfied. Zhang Yong graduated from technical school in the middle of Sichuan Jianyang, fortune, all experience groping self humble Mala shop. His logic is simple: fair. This word was not a strange, has always been one of the most common, but the demands of people is hard to come true. Once the simple slogan carry out in the end, the staff will be regarded as sea fishing second, really pay for it, even for this house. The sea is so outstanding service to the. So, although a sea fishing in the overseas stores are not, has become a classic case of Harvard Business school. Sea fishing staff with Foxcon