职场学会沟通（Workplace communication）.docVIP

职场学会沟通（Workplace communication） Core view Workplace communication ten skills: learn to listen, good expression, sincere praise, stop complaining, mutual respect, timely communication, clever feedback, manage emotions, plan ahead, Thanksgiving, Fu fu. Start by telling them what you are going to say, and then telling them in the main part of the speech, and finally summarizing what you just said. A closed question progressively easier to solve problems, it is through clever questions to get complete information. Sandwich Criticism: first affirm each other, then put forward criticism, and finally comfort each other. What is communication? For example, when two people meet and greet each other, have you eaten yet? Yes, I have.! Its a greeting, not a communication. Communication is not only to communicate with people, but more importantly to solve problems. Positive communication is a necessary condition for success. What should interpersonal communication pay attention to? What are the skills? Not only should workplace people learn to communicate in the workplace, but also to master more interpersonal skills in daily life and to help build better relationships. Modern communication there are many obstacles caused by cultural barriers such as psychological structure, habit difference, language barriers caused by language, dialect, organizational obstacles caused by subordinate relationship, personality, emotion, mental disorders caused by the disease, and other disorders of time and environment and the interests caused by. Most communication disorders can be overcome by their own efforts. Here I with workplace communication as an example, mainly introduces ten techniques, namely: learn to listen, articulate and praise, stop complaining, mutual respect, communication, timely feedback, skillfully manage emotions, plan ahead, Xifu gratitude. Profile Dr Zhu Qiang. He is associate professor of Journalism and communication at Nanjing Normal University and master of communicati