如何让流程绩效测评获得员工认可(How to make the process performance measurement approved by employees).docVIP
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如何让流程绩效测评获得员工认可(How to make the process performance measurement approved by employees)
如何让流程绩效测评获得员工认可(How to make the process performance measurement approved by employees)
The American productivity and Quality Center (APQC) study shows that the most important reason for every success of an enterprises performance measurement is the high recognition of all its employees. Before conducting process performance measurement, it is necessary for employees to understand that performance evaluation not only helps to improve their own business level, but also has a positive impact on the companys business.
Let the employees as soon as possible to participate in the evaluation, is the key to understanding, this is to maintain the performance evaluation is the only proper course to take. In this way, employees can understand which links will directly affect performance.
In most cases, only those who really pay attention to the key elements of the business process of the employees can be arranged in a crisscross pattern on how to understand the success. As a result, employees should have access to the business process from an overall perspective. Education and training for employees should also be carried out throughout the evaluation process. Only when the organizational goals and assessment objectives are understood, employees will support the assessment and will be responsible for the final results with the masters attitude.
APQC has found four key activities that will allow for a significant increase in recognition: 1. understanding / communication; 2. controls; 3. analysis; 4. accountability.
Four key activities to enhance accreditation: understanding / communication
If you cant communicate adequately from the start, then any key activity will be difficult to achieve the desired level of recognition. The development process should be standardized and transparent, and staff feedback and advice must be paid attention to. Taking part in the whole process helps to train peoples sense of ownership in process and evaluation.
Training and learning are critical in
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