讲师经验-公开课培训网.doc

Operations Management in Supply Chains 供应链核心与精品之供应链运作管理 Unit purpose and aims: On completion of this unit, candidates will be able to explain plans, designs, processes or systems for the improvement of operations. This unit is designed to enable those involved in procurement and supply to appraise the main techniques that improve organizations’ operations. Operations management refers to the process of converting input resources into the outputs of products or services that occur across a wide range of sectors such as in manufacturing, construction, retail, services and public sectors. 课程本课程 课 程 时间: 2015年12月12日(周六) 上午9:30-18:00 下午13:00-18:00 2015年12月13日(周日) 上午9:30-18:00 下午13:00-18:00 上课地点: 深圳 课 程 大 纲 : Chapter 1: The Role and Activities of Operations Management， 第1章 1.1 Defining operations management; 定义运作管理 1.2 The extent of operations management in organizations; 组织运作管理的扩展1.3 Operations management in different types of organizations; 不同组织中的运营管理 1.4 Product VS service operations; 产品与服务运营的对比 1.5 The impact of global sourcing; 全球供应源搜寻的影响 1.6 An example of operations management 运营管理的例子 Chapter 2: The Objectives and Strategies of Operations Management， 第章 2.1 Stages in the development of operations strategy; 运营战略发展的几个阶段 2.2 Performance objectives of operations management; 运营管理的绩效目标2.3 Top-down and bottom-up perspectives; 自上而下与自下而上管理的不同看法 2.4 Order-qualifying and order-winning objectives; 生产一般产品的订单与可赢得客户的订单的不同目标 Chapter 3: Operations Processes， 第章 3.1 The input-transformation-output model; 输入输出转换模型 3.2 The dimensions of operations processes; 运作流程的几个维度3.3 The activities of operations processes; 运作流程的主要活动 Chapter 4: Process Design and Technology， 第章 4.1 Jobs and jog design; 工作与工作设计 4.2 Scientific management and method study; 科学管理与方法研究4.3 Behavioral approaches to job design; 工作设计的动作分析 4.4 Ergonomic workplace design;