物业管理案例：丢失的发票.docVIP

物业管理案例：丢失的发票 物业管理案例：丢失的发票提要：管理部立即组织人员进行查找，保安和保洁员沿客户经过的道路寻找；地段垃圾清运工，沿线查找所有垃圾筒内是否有发票 于 物业管理案例：丢失的发票 去年8月10日10:30左右，一名优诗美地保洁员向组长汇报，有一位客户反映：在经过涵碧苑东侧主干道时，不慎丢失了两张分别为24万元和30万元的购房发票。客户万分焦急，那是买房和办理房产证的重要凭证。 得知这一情况后，管理部立即组织人员进行查找，保安和保洁员沿客户经过的道路寻找；地段垃圾清运工，沿线查找所有垃圾筒内是否有发票。然而该地段的垃圾筒在上午10:30左右已全部更换了新的垃圾袋，并已将收集的垃圾运往垃圾站。清洁组长立即询问了这位业主，让他回忆大约是何时路经此处的。业主回忆是在9:30左右，而该路段的垃圾10:00已清运完了。 情况了解后，清运工和其他几位保洁员立即赶到垃圾站，询问10：00后环卫局是否来清运过垃圾。在确认垃圾没有被运走后，清运工和保洁员将场内所有的垃圾袋都打开翻寻。当翻到第四十袋垃圾时终于找到了那两张发票，经客户确认发票无误。该客户对物业管理人员的敬业精神感激不尽，连声称赞到“物业名不虚传，培养出这样的好员工，让我提前享受到了优质的服务，我的选择是明智的。” 点评： 世界上怕就怕“认真”二字，而物业管理就需要认真、吃苦的工作态度，这样才能真正做到“全心全意全为您”的服务宗旨。象这个案例，如果哪个环节马虎一下、敷衍一下，事情的结果可能就不一样了。另外在处理类似事件时，及时了解、掌握有利的线索也是很重要的。 于 Measures for the routine management of moral education in Middle SchoolsMethod of conventional management of moral education in middle schoolFirst, the guiding ideology:School moral education is an organic whole of the whole education work, always adhere to the school adhere to the moral education, education for this product, and actively promote the quality education, the school building efficient curriculum system of moral education, moral education, improve the sense of attraction and appeal, enhance the moral education work for through and timeliness. Teach everyone, service education and management education, and school moral education work must be with family education and community education closely together, to form a concerted pattern, and strive to create a good atmosphere for education, and to promote the all-round development of students, to establish a scientific moral education full of vigor the For long-term mechanism.Two, the goal of moral education:To guide the students to form the correct world outlook, outlook on life, values, to cultivate students unity and mutual assistance, honest and trustworthy, law-abiding, good quality, hard work, set a good XX students ideological quality, psychological quality and image quality. The formation of excellent moral