ChapterMotivatingEmployees.docVIP

Chapter 16 Motivating Employees 1, True/False Questions (4 points for each) The three key elements in the definition of motivation are effort, organizational goals, and needs. (True) The best managers are high in the need for power and high in the need for affiliation. (False) People will do better when they get feedback on how well they’re progressing toward their goals. (True) The lower a person’s self-efficacy, the more confidence he/she has in his/her ability to succeed in a task. (False) Adding vertical depth to a job is called job enlargement. (False) Equity theory has three referent categories: other, system, and self. (True) According to equity theory, a person who earns $50,000 will be less satisfied with his/her pay than a person who earns $100,000. (False) The three variables in Vroom’s expectancy theory are valence, instrumentality, and expectancy. (True) In the job characteristics model, task significance refers to the degree to which a job requires completion of a whole and identifiable piece of work. (False) Reinforcement theory is related to an individual’s belief that he or she is capable of performing a task. (False) 2, Multiple-Choice Questions (4 points for each) For each of the following choose the answer that most completely answers the question. The willingness to exert high levels of effort to reach organizational goals based on the effort’s ability to satisfy some individual need is ______________. a. motivation b. leadership c. effort management d. need configuration (a) Motivated employees are in a state of ______________ that is relieved the exertion of effort. a. need b. tension c. performance d. defined anticipation (b) Within Maslow’s hierarchy of needs, the need for belonging is associated with ______________. a. physiological needs b. safety needs c. social needs d. esteem needs (c) McGregor assumed that people who were lazy would normally be viewed through _______________. a. Theory X b. Theory Y c. Social Needs Theor