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Writing Task However, when I called your Complaints Department, the girl who answered my phone was very rude. For one thing she interrupted me continually, for another she even said that the fault was my own. Needless to say, such a way of dealing with customers is unacceptable. 　 I would like to suggest that the girl in question should be disciplined, and instructed on the proper way to deal with clients. And I hope she can make formal apology to me. 　 An early response will be appreciated.　 需要注意的事务信函的规律： 1、开门见山说意图 2、不同方面应分段 3、结尾处表达对回信的期待 其他事务信函的套路 求职信: Dear Sir, I would like to apply for…… / I am writing this letter to apply for…… ………… 1. I look forward to hearing from you and appreciate your consideration of my application. 2. Please send any application forms that you want me to fill out and let me know if you want an interview. 推荐信： Dear It is my greatest pleasure to recommend…… for……. ……I sincerely hope that his / her application will have your kind attention. An Eye-Witness Account of a Traffic Accident 假设你在某日某时某地目击一起车祸，就此写一份见证书。 见证书须包括以下几点： 1、车祸发生的时间及地点 2、你所见到的车祸情况 3、你对车祸原因的分析 1、车祸发生的时间及地点 （when） （where） 2、你所见到的车祸情况 （how） 3、你对车祸原因的分析 （why） who My name is Li Ming, I am studying in Beijing University. A week ago I saw a traffic accident, which is still vivid in my mind. It was at about 9:00 on June 16th, when I went out of the university to visit a friend of mine at another university. I was walking leisurely on the sidewalk when I heard a loud crash of two vehicles just at the crossing about 10 meters away. Two taxis crashed together. It was a traffic accident. One driver was bleeding, and the other was stuck in the taxi. The roof of were out of shape. One door of a car was knocked off and lying on the ground. One man was calling to the traffic policeman station. A lot of cars were congested on the road. There are many reasons for the traffic accident. (The traffic accident can be attributed to the following reasons.)…………