Ch16_daft7e_TBCh16_daft7e_TB.docVIP

Chapter 16 Motivation True/False Questions 1. Motivation is the arousal, direction and persistence of behavior. Answer: True Level: 1 Page: 588 Type: F 2. Employee motivation affects productivity, and part of a manager’s job is to channel motivation toward the accomplishment of organizational goals. Answer: True Level: 2 Page: 588 Type: F 3. Monetary and non-monetary are two types of rewards. Answer: False Level: 1 Page: 589 Type: F 4. Intrinsic rewards are rewards given by another person. Answer: False Level: 1 Page: 589 Type: F 5. The satisfaction a person receives in the process of performing a particular action is called the extrinsic rewards. Answer: False Level: 1 Page: 589 Type: F 6. The most recent theories about motivation represent a perspective called human relations approach. Answer: False Level: 2 Page: 589 Type: F 7. The contemporary approach to employee motivation is dominated by four types of theories. Answer: False Level: 1 Page: 590 Type: F 8. The development of incentive pay systems is lead by the traditional approach to employee motivation. Answer: True Level: 2 Page: 590 Type: F 9. The human relations approach carries the concept of economic man and social man further to introduce the concept of the whole person. Answer: False Level: 2 Page: 590 Type: F 10. Process theories emphasize the needs that motivate people. Answer: False Level: 2 Page: 590 Type: F 11. Content theories, process theories, and reinforcement theories are three categories of motivation theories. Answer: True Level: 2 Page: 590 Type: F 12. Content theories concern the thought processes that influence behavior. Answer: False Level: 1 Page: 590 Type: F 13. Physiological needs are the most basic human physical needs, which are reflected in the workplace as needs for adequate heat, air, and base salary. Answer: True Level: 1 Page: 591 Type: F