高效管理团队资料.docx

高效团队管理 关于本课程： 高效团队管理  课程导师 安妮·多娜伦 (Anne Donnellon) 安妮·多娜伦是Babson学院F.W.Olin工商研究生院的教授，十多年来一直从事有关组织内部团队的研究、咨询和培训工作。 她的方法主要是将团队交流作为诊断及改变团队动力与效果的工具。 她是哈佛商学院出版社的Team Talk: The Power of Language in Team Dynamics（团队对话——语言对团队动力的作用） 一书的作者，还在哈佛商学在线的另一门屡获殊荣的互动经理人课程（Interactive Manager?Series）——Teams That Work（富有成效的团队）中担任内容专家。 ? 课程参考文献 学习 Anne Donnellon. Team Talk: The Power of Language in Team Dynamics. Boston: Harvard Business School Press, 1996. Deborah Harrington-Mackin. Keeping the Team Going. New York: American Management Association, 1996. Harvard Business School Publishing. Creating Teams with an Edge. Boston: Harvard Business School Press, 2004. Jon R. Katzenbach and Douglas K Smith. The Wisdom of Teams: Creating the High-Performance Organization. Boston: Harvard Business School Press, 1993. Don Mankin, Susan G. Cohen, and Tora K. Bikson. Teams and Technology: Fulfilling the Promise of the New Organization. Boston: Harvard Business School Press, 1996. 应用步骤 Anne Donnellon. Team Talk: The Power of Language in Team Dynamics. Boston: Harvard Business School Press, 1996. Harvard Business School Publishing. Creating Teams with an Edge. Boston: Harvard Business School Press, 2004. Jon R. Katzenbach and Douglas K Smith. The Wisdom of Teams: Creating the High-Performance Organization. Boston: Harvard Business School Press, 1993. Robert B. Maddux. Team Building: An Exercise in Leadership. Menlo Park, CA: Crisp Publications, 1992. 应用技巧 Anne Donnellon. Team Talk: The Power of Language in Team Dynamics. Boston: Harvard Business School Press, 1996. Harvard Business School Publishing. Creating Teams with an Edge. Boston: Harvard Business School Press, 2004. 应用工具 Anne Donnellon. Team Talk: The Power of Language in Team Dynamics. Boston: Harvard Business School Press, 1996. Harvard Business School Publishing. Creating Teams with an Edge. Boston: Harvard Business School Press, 2004. Robert B. Maddux. Team Building: An Exercise in Leadership. Menlo Park, CA: Crisp Publications, 1992. 如果