浅论非营利组织的和谐管理-毕业论文.doc

摘  要 近年来，面对日益复杂多变的组织环境和管理对象，和谐管理理论所提倡的管 理思想和管理理念日渐凸显其理论价值和应用价值。作为一种新型的管理模式，和 谐理念己被越来越多的中外企业所接受，并在实践中取得了诸多实效。但迄今为止， 还没有人从和谐管理的角度来系统探讨我国非营利组织的管理问题。本文通过分析 非营利组织应用和谐管理理论的可行性与意义存在的空间，构建了非营利组织和谐 管理的目标体系——主要包括对于组织员工（雇员及志愿者）进行有效的人力资源 管理所带来的内部和谐；对于组织与捐助者和顾客关系协调的流程管理和谐及非营 利组织与政府之间社会关系的定位和谐等三个部分——即从和谐的基础着手，通过 实现内部关系和谐、组织流程和谐以及组织与外部政策环境之间的和谐，从而使非 营利组织达到总体和谐。我国传统文化中就有“和”的思想，因此，在非营利组织 管理实践中推广应用和谐管理理论必将有力地促进组织整体素质的提升。 本文的研究方法，以一般的哲学方法和逻辑方法为基础，结合跨学科比较综合 研究视角。结合本论题的特点，在具体方法上主要有比较法、归纳法、文献分析法 等。 关键词：非营利组织  和谐管理理论  公信力  双规则 I Abstract Facing the organizing environment and managing phenomenon that are getting increasingly complex and fickle, the managing thought and idea advocated by the harmony management theory has increasingly shown its theoretical value and practical value in recent years. As a new managing pattern, the harmony idea has been accepted by more and more Chinese and foreign enterprises and has achieved many practical effects in practice. While until now, nobody has systematically probed the management of non-profit organizations (NPO) in our country in terms of the harmony management. This essay, by analyzing the possibility and meaning of the application of harmony managing theory in NPO, built the goal system of harmony managing in NPO---including the internal harmony brought by effective human resource management of members of organization (employees and volunteers), the managing harmony of the procedure of coordinating organization and contributor and customer and the orientating harmony in the social relation between NPO and government. That is to say, to attain general harmony of NPO on the base of harmony and by achieving internal relation harmony, managing procedure harmony and harmony between organization and exterior policy environment. Since there is the idea of harmony in Chinese traditional culture, to promote and apply harmony management theory in NPO will powerfully promote the promotion of overall quality of organization. Research method of t