主管人员培训之领导作用培训课程.ppt

Objective目标 Be an EXAMPLE to All Your Staff 成为你的员工的榜样。 Be a Great Role Model 做一个楷模。 Course Outline 课程概要 Supervision Leadership 监督和领导 Motivational Strategies 调动员工积极性的策略 Identifying Motivational Problems 识别影响员工积极性的问题 Leadership Styles Motivation 领导风格及鼓励 Increasing Employee Participation/Motivation 促进员工的参与精神和积极性 Discover The Differences 找 出 不 同 Supervisor 主管 - A supervisor might force employees to do their jobs 一个主管有可能强迫员工做工作。 一个主管有可能促进员工做工作。 Leader 领导 - A leader inspires them and guides them 一个领导会感召并指引属下工作。 一个领导要鼓舞并指导下属工作。 Leadership 领导能力 - Leadership is the ability to attain objectives by working with and through people, influencing others to work according to a plan. 领导作用的含义是影响他人按照计划去工作。 领导作用的含义是通过工作让他人受到影响并按照计划去工作。 NO ONE IS BORN A LEADER, BUT MOST OF US CAN LEARN TO BE LEADERS. 没有人天生是领导， 但我们大都能够学会当领导。 What Is Leadership? 何为领导？ Good Leaders/Bad Leaders 好的领导/坏的领导 Traits of Leaders 领导人的素质 Strong Desire to Succeed 强烈的成功欲 Education 教育 Good Judgment 良好的判断 Empathy 同情心 Self-confidence 自信心 Creativity and Drive 创造性和干劲 Enthusiasm and Optimism 热情和乐观 TIPS to acquire the traits of a leader培养领导素质的秘诀 Take good care of your body and your mind. 细心保持您本人的身心健康。 Think before you speak. 多言慎言。 Consider the feelings of those who work for you. 照顾员工的情绪。 Set goals. 设定目标。 Make your employees feel important. 让您的员工感到自身的价值。 Be positive, not negative. 保持积极，避免消极。 Keep cool even under pressure. 无论压力多大，要保持冷静。 Identifying Motivational Problems识别影响员工积极性的问题 How can you determine when an employee has a motivational problem or when morale sinks in your work area? 当你的员工积极性和士气不高时，你怎么办？ How well do you know your employees? 你对你的员工了解多少？ What Do Employees Want from Their Jobs? Factors Principles of Motivation激励的原则 1. Compatibility with objectives 目标一致 2. Motivational flexibility 灵活的激励 3. Multi-directional force 各种能力 4. Management maturity 管理成熟 5.