Capgemini-当机器精度满足人类直觉：人机理解的新时代（英）-2025-21页.pdf

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Whenmachineprecision

meetshumanintuition:

anewerainhuman-machine

understanding

Editorial

Theemergenceofthehuman–machineunderstanding(HMU)domainmarksasignificantstep

forwardintheevolutionofartificialintelligence.Itshiftsthefocusfromgeneratingoutputsto

interpretingtoneandcontext,enablingAIsystemstocomprehendhumanbehavior,mental

states,andintentinrealtime.Asinterfacesgrowmoreintelligentandhumanlike,bothinthe

digitalandphysicalspace,itiskeytodesignsystemsthatunderstand,adapt,anticipateand

connectwithusers.

Thispointofviewintroducesapracticalframeworktooperationalizethatshiftacrossthreeareas:

Sense,UnderstandandSupport.ItoutlineshoworganizationscandesignAIsystemsthatadapt

notonlytowhatpeoplesayordo,butalsotohowtheyfeel,whattheymeanandwhattheyneed

inthemoment.Theresultismoreintelligent,empathetic,andresponsiveinteractionsbetweenAI

andhumansinanyrole–betheyleaders,workersorconsumers.

TheAIrevolutionthathasbeengainingmomentumisjustthestart.

Human-machineunderstandingwilldeliverdeeperinsights,establishing

moretrustedrelationshipsbetweenpeopleandtechnology.

ThelaunchoftheCapgeminiAIRoboticsExperiencesLab,alongsideourestablishedcapabilityat

CambridgeConsultants,reinforcesthisambition.Itprovidesaglobalplatformtodesign,buildand

scaleembodiedAIsystems,rangingfromhumanoidandpolyfunctionalrobotstodigitalhumans,

thataugmentpeoplethroughreal-worldandhumanizedcollaboration.

Human-machineunderstandingcapabilitieswilldefinethenextwaveofdigitalexperience.

Whethereasingfrustration,shiftingpace,orrespondingwithempathy,thesesystemswillsupport

usersinwaysthatfeelnaturalandintuitive.Forbusinesses,itrepresentsbothacompetitive

advantageandafoundationforresponsible,human-centeredinnovati

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