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PAGE 7 浙江省湖州市 2019-2022三年高一下学期英语期末试卷汇编 七选五 浙江省湖州市2021-2022学年高一下学期期末调研测试英语试题 第二节(共5小题;每小题2.5分,满分12.5分) 根据短文内容,从短文后的选项中选出能填入空白处的最佳选项。选项中有两项为多余选项。 It is common for people to complain. Actually even the kindest and most thoughtful people complain. And complaining isn’t always an annoying thing. ____12____ However, if someone makes complaints frequently, the problems will start. So, these tips will help you quiet complainers. Change the topic. Some complainers will be distracted from their negative mood if you change the topic in a direction that interests them. If your neighbor is complaining about the noisy community environment, you can tell her you bought some beautiful flowers yesterday. ____13____ Show your care. If the complainer keeps complaining to you and asks something like, “Can you understand me?”, don’ t always say, “I’ve heard and gotten it.” Instead, listen carefully and make some eye contact with the person. Stand in his shoes, and if possible, offer him some advice. ____14____ When someone frequently makes complaints to you, ask nicely what he’s done to improve it. This question may help to abruptly end the complaint and remind the person to do something useful. Be honest. ____15____ If someone complains to you many times before and you must cut the conversation short, you can simply be honest, saying you need to focus on your own business. Have a heart-to-heart talk. Maybe the complainer is very close to you, such as your best friend or your partner, and he stresses you out with loads of negative attitudes. ____16____ This will let the person know your true feelings. Otherwise, if you always hide your true feelings and continue listening to his repeated complaints, finally you may start avoiding the person. A. Focus on the effect. B. Encourage the person to take actions. C. Don’t be afraid of letting him down. D. Avoid saying the word complaining. E. Talking about the problem with him frankly is important. F. Sometimes, making a complaint can at leas
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