珠宝专业英语对话.pptVIP

步骤1：营业员发现一顾客独自在柜台前无人接待，便上前询问是否有人接待该顾客，该顾客说明无人为其服务． －Are you being served? －No, I am not. 步骤2：顾客告知营业员她想买一个一盎司的金条． －Can I help you? －I’d like one-ounce gold bar. 步骤3：营业员向顾客说明：“对不起，我们的金条论克卖，不是以盎司售卖．但我们能马上为您换算．一盎司等于31.1克．这是一个重30克的金条，可以吗？” －I’m sorry, we sell gold bar by gram, not by ounce. But we can convert it right now. 1 ounce equals to 31.1 grams. We have a gold bar weight 30 grams, will it be alright? 步骤4：顾客询问：“这个金条是足金还是千足金啊？”营业员说明“这是千足金的．” －Is it pure gold or 999 pure gold? －It is 999 pure gold. 步骤5：顾客询问：“足金和千足金什么不同？”营业员说明“足金与千足金统称纯金，国标中规定足金的含金量不小于99.0％；千足金的含金量不小于99.9％．” －What’s the difference between pure gold and 999 pure gold? －Pure gold and 999 pure gold are called by a joint name of “pure gold”. It is stipulated in GB that the purity of pure gold is not lower than 99%, and the purity of 999pure gold is up to 99.9%. 步骤6：顾客问：“金条多少钱一克啊？” －How much is it by gram? 步骤7：营业员说明：“我们今天的金价220元／克，另收10元／克的工艺费，一共是230元／克．这个金条是30克，应该是6900元．” －It is 220yuan per gram today. Besides, we’ll charge 10yuan per gram for the cost of arts and crafts. So it comes to 230yuan per gram. This gold bar is 30 grams, so it is 6900yuan altogether. 步骤8：顾客：“你可以便宜/打折吗？” 营业员：“很抱歉，我们不能打折．这是我们店里的规定．” －Can you make it cheaper? －I’m sorry, but we can’t give you any discount. It’s the rule of our store. 步骤9：顾客表示：“哦，黄金为何如此贵！” －Why is pure gold so valuable? 步骤10：营业员说明：“黄金贵重不仅因为稀有，还因为它的化学性质稳定，抗氧化、抗腐蚀，强延展性，并能作为硬通货保值流通．所以您买这个千足金条是不会吃亏的！” －Gold is valuable not just for its rarity, but also for its stable chemical property, such as its resistance to oxidation, resistance to corrosion and strong ductility. It also can keep value and circulate as the hard currency. So you will not suffer any losses. 步骤11：顾客表示：“好吧，我买了．” 　　　　营业员表示：“您能否到那边收银台交款？然后请把收据给我，再来取金条。” －All right, I will take it. －Would you please pay at the cashier desk over there? Then please give me the receipt and collect your gold bar here. 步骤1：营业员与进店顾客打招呼． 步骤2：顾客告知营业员她想为自己买对钻石耳环，希望营业员帮忙推荐． －Is there anything I can do for you? －Yes. I’d l