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What role for HR in 2020-2025? White Paper | February 2016 Contents Editorial 3 1 Introduction 4 2 Trends affecting human resources 5 2.1 The big generation gap 5 2.2 Values and raison d’être: terms of engagement 7 2.3 Personal development over title, career, company 10 2.4 Employees as customers 11 2.5 Agile, flat, open organizations 13 2.6 The leadership model is evolving to become a cornerstone 14 of change 3 Impact on the role of HR 16 3.1 Ensure shared meaning, raison d’être, engagement 16 3.2 Manage different worlds and customize the HR value proposition 16 3.3 Foster personal development and employability 17 3.4 Reinforce the agility and openness of organizations and work practices 1 3.5 Develop the managerial leadership model 20 3.6 Orange’s vision 22 4 Impact on the posture of HR 23 5 Impact on the HR community
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