TQM全面质量管理教材.pptVIP

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2019-02-03 发布于天津
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TQM全面质量管理教材.ppt

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TQM全面质量管理教材

Richard Wang 2011-2-10;Topics:;1.1 What is TQM?;1.2 Goal of TQM?;The customer makes the ultimate determination of quality. Top Management must provide leadership and support for all quality initiatives. Preventing variability is the key to producing high quality. Quality goals are a moving target, thereby requiring a commitment toward continuous improvement. Improving quality requires the establishment of effective metrics. We must speak with data and facts not just opinions.;1.4 Three Elements of TQM;1.5 Continuous Improvement versus Traditional Approach;1.6 Structure of TQM;2.1 Customer-Driven Quality;2.12 A TQM Culture;2.13 Richard’s Words;2.14 TQM Training Assessment;TQM Study Process Management in Operations SongJiang NanHui 2007-2011 Richard Wang 2011.2.16;TQM Study;TQM Structure ;1.Leadership;1.Leadership;1.1 Winning Culture VIVA Workshop;1.2 Quality Target;1.3 Quality (MR) Award in Songjiang ;1.3 Quality (MR) Award in NanHui ;1.4 Six Sigma Implement in Songjiang;Davy Qin;1.5 Quality Meeting Both SongJiang NanHui;1.6 Communication: Town Hall Monthly in NanHui;1.7 Keep Visit Level Anytime;1.7 Keep Visit Level Anytime;2.1 Q-Training;2.1 Trainer Center in SongJiang;2.1 Q-Training Plan Both SongJiang NanHui;2.1 Q-Training Both SongJiang NanHui;2.2 Job Training in SongJiang;2.2 Job Training in SongJiang;2.3 Operator Assessment in SongJiang NanHui;2.4 QEHS Documents in SongJiang;2.4 QEHS Documents in SongJiang;2.5 Visual Factory Both SongJiang NanHui;2.6 Pest Control in SongJiang;2.6 Pest Control in SongJiang;2.7 TQM Audit in SongJiang;2.7 Process Audit in SongJiang;3.1 Vendor Management;1.Leadership;3.1 Vendor Improvement Both SongJiang NanHui;3.2 Deviation Control Both SongJiang NanHui;3.3 Customer Complaint Both SongJiang NanHui;3.4 Goods Return Both SongJiang NanHui;3.5 Product Improvement Development;3.6 QC Online Test in SongJiang;3.6 QC Online Test in SongJiang;3.6 COA in SongJiang;3.6 QC Online Test in NanHui;3.6 QC Online Test in NanHui