基于TL9000质量管理体系下手机研发质量管理的研究-项目管理专业论文.docxVIP

基于 TL9000 质量管理体系下手机研发质量管理的研究 摘 要 信息时代的来临使得智能手机产业已经受到广泛关注，手机产业的研发质量 管理更成为业界关注的焦点，研发质量的好坏对于手机的销售、企业的发展具有 重要作用，决定着整个企业的兴衰成败。近几年来，手机更新速度不断加快，在 加快产品生产周期的同时如何保证质量就成为了需要重点关注的话题。 本文采用理论联系实际的方式，通过对 TCL 手机项目研发质量管理问题进行 分析，将国内外的研究经验作为理论基础，并依据手机研发流程及 TL9000 质量 标准，对手机研发的 11 个流程以及 TL9000 质量标准的结构、适用范围、指标以 及认证方式进行全面的剖析，在介绍手机研发质量管理特点的基础上，对手机研 发质量管理存在的问题进行总结；最终根据 TL9000 质量管理体系与研发质量计 划、研发质量保证、研发质量控制的结合对 TCL 公司手机研发问题进行分析，并 阐明 TL9000 质量管理体系对手机研发过程控制的效果。 本文提出的是对 TL9000 质量管理体系进行手机研发过程的控制，通过对 TCL 公司质量管理进行改善，以此更好的完成质量目标的要求，确保手机研发结构和 功能、手机研发目标、手机研发质量管理流程、手机耐用性、安全性和可靠性、 手机研发成本方面得到更好的控制，提高 TCL 公司手机研发综合实力，为手机研 发项目的质量管理提供一些借鉴基础。 关键词：手机产品 研发 项目 质量管理 I ABSTRACT Smart phone industry has been widespread concerned with the advent of the Information age. The quality management in the mobile phone industry has become the focus of the industry. Its quality plays an important role in the sale of mobile phones. In recent years, mobile phones’ update speed has been going up. And how to guarantee the quality of mobile phones has become a topic that needs to be emphasized. During the process of the research it adopts some methods such as combining theory with fact to analyze mobile phone project development quality management issues. This article adopts the way of theory with practice, and through the TCL mobile phone research and development of project quality management problems were analyzed, and the research experience at home and abroad as the theoretical basis, and based on mobile phone research and development process and TL9000 quality standard, 11 of mobile phone rd process and the structure of TL9000 quality standards, applicable scope, index and authentication way carries on the comprehensive analysis, introduced the research and development of mobile phone quality management characteristics, on the basis of a summary on the problems existing in the quality of handset rd management; Finally according to TL9000 quality management system and development of quality planning, research and development,