酒店的应用英语200句.docVIP

酒店应用英语200句 一、Department and Position 酒店部门及职位 Executive Office行政办公室 Front Office前厅部 Housekeeping Dept.房务部 Food Beverage Dept.餐饮部 Financial Dept.财务部 Sales and Marketing Dept.公关销售部 Security Dept.保安部 Engineering Dept.工程部 Fitness Dept.康乐部 Assistant Manager大堂副理 General Manager总经理 Deputy General Manager副总经理 Finance Controller财务部总监 Sales and Marketing Director公关销售部总监 Rooms Division Director房务部总监 Sales and Marketing Manager 市场部经理 Front Office Manager前台经理 Food and Beverage Manager餐饮部经理 Housekeeping Manager客房部经理 Security Manager保安部经理 Executive Chef行政总厨 Supervisor主管 Service Captain领班? 二、Useful Expression 常用语 Good morning/afternoon/evening ,sir（madam）预订服务 Good morning. This is Room reservation. May I help you? 早上好，客房预订处，我能为您做什么？ What kind of room would you like to reserve? 您想订哪种类型的房间? A single room or a double room? 要单人间还是双人房间？ For which dates do you want to book the rooms? 您想订哪几天的房间呢？ What time will you be arriving? 您将在何时到达？ How long will you be staying? 您将要住多久？ I’d like to confirm your reservation.我要确认一下您的预订。 I’ll check the room availability.我查查客房预订情况。 There is a 10 per cent discount .10%的折扣。 接待服务 Have you got a booking? 您预订了吗？ A double room costs 368 Yuan per night .双人房的房价是每晚368元。 Breakfast is also included.早餐也包括在内。 May I see your passport? 我能看一下您的护照吗？ Could you fill in this form, please? 请您填一下这张登记表好吗？ This is your room card and room key.这是您的房卡和房间钥匙。 Could you sign your name, please? 请您签一下名，好吗？ If you leave after 6:00 p m , you’ll have to pay the full account.晚上六点以后退房,按全天收费计算. How would you like to pay , sir , in cash or by credit card ?先生，请问您是用现金付款还是用信用卡付账？ I feel terribly sorry. this is the busiest season and all kinds of rooms are fully booked.非常抱歉，这个季节人多，各种房间都订满了。 Could you keep your room key until you check out ?请您在住宿期间自己保管钥匙，直到结帐离开。 收银服务 Here is your bill . It’s 2000 Yuan in all.这是您的账单。总共2000元。 Please check it and sign here.请核对一下，在这里签个字。 I will write out a receipt for you .我给您开一张收据。 May I check the details for you, please? 我能为您核对账单上的详细内容吗？ We’ll have to charge you $10