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Welcome to the Interactive Survey System What Is the Interactive Survey System? Online, interactive version of the documents needed for NCQA accreditation, certification, recognition or evaluation programs Two components Structure Process Measures Survey Tool (ST or “Tool”) Key Features Clear, concise web publication Layered information Submit survey info electronically via NCQA secure Web site Review all information at NCQA So What Does It Mean for You? ISS Tool released March 30, 2009 Tools sent for each SNP benefit package Special attention to Cohort selection Completed Tools due to NCQA no later than June 30, 2009 Survey starts once you click “SUBMIT” No Assessment status No Re-assessment Process Plan Comment Period Occurs after Survey Submission Brief turn around time Select Cohort Enter Survey Tool Click Set Up Survey Tool Select Evaluation Option Select Cohort, for Readiness Evaluation then Save Don’t Wait to Submit Structure Process Measures due to NCQA by June 30, 2009 SNPs do not have to wait until June 30th to submit their SP Survey Tool. If you finish early, you may SUBMIT early. Heavy volume at the end of June may cause delays. The sooner you get it in, the smoother it will be. Resources Use NCQA’s Policy Clarification Support (PCS) system when you have questions on SP measures/elements. Web address: /pcs/web/asp/TIL_ClientLogin.asp Link from SNP Web page: /snp.aspx The Survey Beginsat Submission!!! Survey Process Organization submits completed Survey Tool with attached documents NCQA survey team assesses performance against all Structure Process measure requirements Plan Comment Period – document clarification Final scores analyzed for inclusion in report to CMS NCQA will not publicly report SNP data Documentation Preparation Strategies Developing Your Documentation System Build an electronic system for all documentation to be linked to Survey Tool Not required to keep documents in a central file….but this is a